Privacy Policy

1. Introduction

NeonXXL values your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website, place an order, or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect personal information, including your name, email address, phone number, and shipping address, when you place an order or contact us.

2.2 Payment Information

Payment details are processed securely through third-party payment gateways. We do not store credit card information on our servers.

2.3 Usage Data

We collect data about your interaction with our website, such as IP address, browser type, and pages visited, to improve user experience and analyze website performance.

3. How We Use Your Information

We use your information for the following purposes:

• To process and deliver your orders.
• To communicate with you about your orders, updates, or inquiries.
• To personalize your experience and provide tailored content.
• To analyze website traffic and improve our services.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as necessary to:

• Process payments through secure payment providers.
• Deliver products via shipping companies.
• Comply with legal obligations or enforce our policies.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or resolve disputes.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal data, subject to legal obligations.
• Opt out of receiving promotional communications.

7. Data Security

We use industry-standard measures to protect your data from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly, where appropriate.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: info@neonxxl.com

Last Edit: 25-11-2024